Check out questions and answers below. If you don’t find what you need, just contact us.
The Moodagent app needs Internet access for syncing your library. Once that is completed you can enjoy the app without connecting to the Internet. Syncing only occurs when you first install Moodagent or when you add new songs to your library.
Not at the present time. We are working on a desktop version. Let us know if you’d like to be on the advance notification list for updates.
Yes, it is safe with us. See our licensing agreement.
No. Moodagent is all about improving your music experience and we do that without impacting the quality of your music.
The most common reasons are:?
(1) The song is too short — 30 seconds or less?
(2) The song is DRM protected.
Try profiling the song every few weeks, as someone else may profile a non-DRM version of the same song.
Yes, but only with the desktop Moodagent Profiler. Make sure you include artist and title information on every song before running the Profiler.
If Moodagent does not know a song, it will not be synced. But don’t worry, we know more than 25 million songs, and still counting. To teach Moodagent software to create profiles for your unknown songs, you can download the Moodagent Profiler for your desktop PC or MAC. If you are a PC user, please notice that there are two versions, one for 32 bit and one for 64 bit.
When Moodagent is syncing, it simply connects to our servers to get high-definition track profiles for your songs. When Moodagent goes to work, it creates information profiles on music tracks that can then be clustered and compared in any number of ways (e.g. by mood, genre, instrument, beat, sound, decade, etc). So every track has a profile and because of that, you are able to create playlists based on moods and other variables.
We support the following languages: English, Japanese, German, French, Dutch, Spanish, Italian, Portuguese, Russian, Korean and Chinese
No, the database is kept intact during update. The database is deleted if you remove the application.
Tap the sync icon in the top left corner, and then Moodagent will begin syncing.
Swipe over a track, and tap the Trash icon. The track will be removed from the current playlist, but will be available for the next playlists created.
You can manage the excluded tracks and artists, in the ‘More’ menu.
Swipe over a track to find a menu for ‘Lock, Exclude, Delete and Use as Seed track’.
When a track is locked, it will keep the current position in all generated playlists, until you unlock it.
Excluded tracks or artists, will not appear in your generated playlists. You can manage the excluded tracks and artists, ind the ‘More’ menu.
Delete, will delete the selected song from the playlist.
Use as seedtrack, will create a new playlist with the selected song as seed.
Yes. Select ‘more’ and choose ‘Playlist Length’. You can make a ‘Quick Set’ or choose from 5 – 50 songs on your playlist.
Hold your finger on the playlist, and pull down. Moodagent will create a new playlist based on the mood setting of the sliders.
Tap the sync icon in the top left corner, and then Moodagent will begin syncing.
With the Moodagent icon, you can choose a song to be the seed track for your playlist. The seed track will define the moods and flow of your new playlist.
Moodagent pulls the songs from your collection that best match your mood settings. Make sure that you have some fast tracks in your collection.
The 5 sliders represents Sensual, Tender, Joy, Aggressive and Tempo. If you would like permanent slider labels select ‘More’ and then ‘Settings’. Here you can turn ‘Slider Labels’ on/off
Yes, you can press the search icon (the magnifier glass) and select a song. Moodagent will then generate a playlist based on the moods, genres, tempo and other musical features of that song.
Yes. Tap the ‘More’ button in the upper right corner, and then select ‘Save’. Your saved playlist will be stored in Moodagent. Select ‘Open’ just below the ‘Save’ button to open your saved playlists.
Yes you can. This is one of our new features. Select the ‘Share’ icon, in bottom right corner of the screen, and select Facebook or Twitter.
Moodagent will run fine on the iPad, although it will not fill out the larger screen. A native iPad version will be released later this year.
Due to technical limitations, not at the present time.
Moodagent works with any device running version 1.5 to 2.2 of the Android OS.
Moodagent is available on the Android Market. Simply open the Android Market on your device and search for ‘moodagent’. Locate Moodagent in the search result and click ‘Install’
We support the following languages: English, Japanese, German, French, Dutch, Spanish, Italian, Portuguese, Russian, Korean and Chinese
When on the main screen press the ’MENU’ button and select the ’More’ option and then the ‘About’ option. Apart from version the about screen displays some background information of Moodagent and Syntonetic
No, the database is kept intact during update. The database is deleted if you remove the application.
You can delete Moodagent from the device. Go to ’Settings’, ‘Application Settings’ and then ‘Manage Applications’. Click on Moodagent and on the Application Info Screen click ‘Uninstall’.
Yes you can. Press the ‘Menu’ button, select ‘Settings’ and then ‘Playlist length’. Choose between 10, 25 or 50 tracks in your playlists.
Tap the search icon and select.
Tap the search icon to manage the excluded tracks and artists.
Long press on a track, and select ‘Exclude track or artist’ from playlist. Excluded tracks or artists, will not appear in your generated playlists.
Long press on a track, and select ‘Remove track from playlist’. The track will be removed from the current playlist, but will be available for the next playlists created.
The 5 sliders represents Sensual, Tender, Joy, Aggressive and Tempo. If you would like permanent slider labels select ‘Menu’ and then ‘Settings’. Here you can turn ‘Slider Labels’ on/off
With the Moodagent icon, you can choose a song to be the seed track for your playlist. The seed track will define the moods and flow of your new playlist.
Moodagent pulls the songs from your collection that best match your mood settings. Make sure that you have some fast tracks in your collection.
Yes, you can press the search icon (the magnifier glass) and select a song. Moodagent will then generate a playlist based on the moods, genres, tempo and other musical features of that song.
Yes you can. This is one of our new features. Select the ‘Share’ icon, in bottom right corner of the screen, and select Facebook or Twitter.
The Moodagent desktop profiler is still in beta, and as of now it only works on Intel based Macs running OS X 10.5 or later.
The desktop profiler, can only detect music in the standard iTunes music folder. If you have your collection on an external hard drive, you must move it to iTunes standard location. We will allow syncing from other folders in our future Moodagent desktop version.
Try choosing ‘run’ instead of saving first, when you download the profiler. Use Internet Explorer. If this doesn’t work, there can be other issues with your windows setup.
Take a look at this page, and see if there can be a solution for you:
Please check if you have .NET Framework 2.0 installed on your computer.
To check if it is installed, go to Add/Remove Programs in control panel and check if this entry is present: Microsoft .NET Framework 2.0
If you find that it is not installed on your computer you can get it here:
When you have installed the software you should be able to run the Moodagent profiler.
Make sure you choose the correct version, there is a version for 32 bit and one for 64 bit PC’s.
